SHIPPING & RETURNS

EXCHANGE POLICY For exchanges, the reverse pick-up will be arranged within 2-3 days after the exchange request is submitted. Please be informed that a reverse pick-up fee of ₹250 will be applicable. Please note that exchanges can only be processed for available sizes or products. If the requested product is out of stock, the customer must choose an alternative product that is currently in stock. RETURN AND REFUND POLICY For returns and refunds, customers are required to self-ship the product to the address provided. The product typically takes 7-10 days to reach our warehouse, where a quality check will be conducted. Upon successful completion of the quality check, we will process the refund for the return or handle the exchange request within 72 hours. Please note that a handling fee of ₹250 will be charged for returns, and Cash on Delivery (COD) charges are non-refundable. For exchanges, kindly note that products can only be exchanged for a different size and not for a different product available on Bahuji.com. Additionally, the returned or exchanged product must be in its original condition, including all tags. Products with missing or removed tags will not be accepted for returns or exchanges. A handling fee of ₹250 will apply to each returned product. Please be aware that orders placed during festival season sales or using a discount code exceeding 10% are not eligible for a full refund. REFUND POLICY FOR PREPAID ORDERS For prepaid orders, refunds will be processed based on the original payment method used. The refund amount will be credited to your account within 3-5 working days after the refund is initiated. In case of any delays, customers are advised to contact their respective banks or payment providers. REFUND POLICY FOR PARTIALLY PAID ORDERS AND CASH ON DELIVERY (COD) ORDERS For partially paid orders and COD orders, the shipping charges are non-refundable. REFUND POLICY FOR CASH ON DELIVERY ORDERS Once the returned product reaches our facility and successfully passes the quality check, the refund will be initiated within 24 hours. Customers are required to provide their bank account details, including account number, bank name, and IFSC code. Refunds will be transferred via NEFT, IMPS, or UPI ID within 2 to 5 working days. IMPORTANT NOTES Eligible customers must self-ship their orders to our warehouse. We do not provide doorstep pick-up services for returns. Products that have been exchanged once cannot be exchanged again. CANCELLATION POLICY For cancellations, customers can reach out via email or phone: Email: Contact Number: +91  Customers can call or email to request cancellation or return of their orders. CANCELLATION TERMS AND CONDITIONS Bahuji.com allows customers to cancel their orders if needed. However, we request that customers adhere to the following terms and conditions: Cancellation requests must be raised by sending an email to , clearly mentioning the order number in the subject line and the reason for cancellation. Cancellations should be made within five hours of placing the order. If the cancellation is not done within this timeframe, it must be requested before the order moves to the procurement stage. Orders that have moved to the procurement stage cannot be canceled. If a cancellation request is made within two hours of placing the order or before it reaches the procurement stage, the refund will be processed within seven days. Orders that have been shipped from our warehouse cannot be canceled. However, customers can raise a return request if they are not satisfied with the delivered product. Please note that exchanges can only be processed for available sizes or products. If the requested product is out of stock, the customer must choose an alternative product that is currently in stock.